Terms of Delivery
PROCES
Once the order and the payment has been completed, the order will be shipped within
5 working days. Only case not all artwork is in stock, these artworks will be printed to
complete the order It will take 10 working days before the order will be shipped in that
case. Please notice that I have no control over shipping time. With the track and
trace codes, we’ll keep you in the loop.
NO SHIPPING COSTS
An order from and above € 150,- euros will be shipped for free. This order may consist
all kinds of different sizes and illustrations.
SHIPPING COSTS THE NETHERLANDS | BELGIUM | GERMANY
Sending your parcel within The Netherlands | Belgium | Germany will cost 7,95 (exl VAT) and
will be shipped by POST NL with a track and trace number.
EUROPE
Sending your parcel within the rest of EUROPE will cost € 10,33 (exl VAT) and will be shipped by
POST NL with a track and trace number.
WORDWIDE
Sending your parcel worldwide will cost € 14,46 (exl VAT) and will be shipped by POST NL with
a track and trace number.
RETURNS
If your order is partially or completely damaged, I kindly request you to send
some photos to the email: info@irisvandijck.com. After I get back to you, I kindly
request you to return the order to me.
Of course I will ensure that you receive a new order. The photos are not
requested out of mistrust, but to ensure that I can resolve the matter with the
transport company. The costs for returning the package will be refunded to you
after I have received a receipt for the shipping costs by email. I will kindly ask
you to do so within 7 days after receipt.
My adres for damaged orders:
Iris van Dijck
Rijnlaan 24
4105 GS
Culemborg
The Netherlands
CARING FOR YOUR PRODUCT
Always try to ensure that the paper on which the illustrations are printed does
not fall or become wet. It is high-quality sturdy paper, but may be damaged.
THANK YOU SO MUCH
All my illustrations are made with a lot of love and passion. Like real characters,
they have names and show emotions. I even consider them a bit like my family.
As a small business owner, I am very grateful that these little pokies can travel
the world, meet many people and hopefully cheer them up or give them love.
Thanks to your purchase I can make my dream come true